Support Board
Date/Time: Mon, 21 Apr 2025 13:20:27 +0000
Stuck at
View Count: 62
| [2025-03-04 15:37:21] |
| User451632 - Posts: 4 |
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I had data at premarket but once we hit the RTH it slowed way down and has not been right since. Hosed me on a trade when I thought it had caught up but turns out it didnt. Stuck at "downloading continuous contract data" Been stuck for an hour plus now. Tried restarting everything but no help Date Time Of Last Edit: 2025-03-04 15:40:32
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| [2025-03-04 16:21:20] |
| Sierra_Chart Engineering - Posts: 19285 |
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You need to use the Denali Data Feed and not Rithmic data. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy You are never going to solve this problem. You are always going to have serious problems with Rithmic data. Guaranteed. So you must use the Denali Exchange Data Feed. Also, you are running an old version of Sierra Chart. You must update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-04 16:22:31
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