Support Board
Date/Time: Mon, 21 Apr 2025 13:20:26 +0000
Footprint data
View Count: 84
| [2025-03-04 15:29:05] |
| User977892 - Posts: 8 |
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Hi, after i opened my chart i noticed that there is some problem about my footprint. After the 24/02/2025 all my delta seems to be 0. Even the volume near the candlesticks show 0. Imagine: https://www.sierrachart.com/image.php?Image=174110144489.png i have a second request. I wanted to set volume (near the candlestick) above 2250 like the purple color, and the volume above 3000 like the orange color. but it doesn't seem to function since smaller volume have the color that i wanted to put on the bigger one. Imagine: https://www.sierrachart.com/image.php?Image=1741101905306.png Thanks |
| [2025-03-04 16:30:31] |
| Sierra_Chart Engineering - Posts: 19285 |
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You are now using Interactive Brokers data. Activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed After that wait a few minutes and re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Regarding Numbers Bars coloring, You need to check all of the Compare Thresholds and color settings to make sure they are is intended: Numbers Bars: Input Settings for Numbers Bars Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-04 16:32:48
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