Support Board
Date/Time: Wed, 27 Nov 2024 18:34:29 +0000
Explanation as to why two of my trades were closed
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[2014-09-23 11:49:09] |
User49421 - Posts: 21 |
I had to open trades on eur/usd and ger30. I was perfectly within my margin limit and I left the computer with the two trades open. I soon returned to find the trades have been closed with the log stating that the historical socket has been closed. I have no lost out on a trade due to this, can u please explain?
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[2014-09-23 16:28:52] |
Sierra Chart Engineering - Posts: 104368 |
Are you certain those trades were actually closed? Did you confirm this through FXCM Trading Station? If so, find out the source of the order which offset those trades, by looking at the Trade Activity Log: https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ViewingHistoricalTA Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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