Support Board
Date/Time: Mon, 21 Apr 2025 16:13:09 +0000
BTC data problem
View Count: 123
| [2025-02-25 18:41:05] |
| User991499 - Posts: 2 |
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Hi, I can't load the data of BTC to my charts. What other symbol I can use for BTC/USD. ( I can load it but it has some difficullity)
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| [2025-02-25 18:41:19] |
| John - SC Support - Posts: 39379 |
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Exactly what symbol are you using?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-03 17:24:59] |
| User991499 - Posts: 2 |
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BTCUSD_PERP_BINANCE
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| [2025-03-03 18:16:37] |
| John - SC Support - Posts: 39379 |
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We are not seeing any issue with this symbol at this time. What exactly is the problem you are having?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-03 21:19:21] |
| Sierra_Chart Engineering - Posts: 19289 |
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This should not be relevant to the issue. However, update Sierra Chart to the current version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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