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Date/Time: Mon, 21 Apr 2025 16:21:30 +0000



payment required

View Count: 70

[2025-02-25 14:54:44]
User265150 - Posts: 12
Hi - I have a message saying i only have 1 day left - my payments should be automated...do I need to take action or will my services auto-renew?
[2025-02-25 16:23:37]
John - SC Support - Posts: 39380
To begin with, your Automatic Payment setup was turned off due to a declined payment on February 5, 2025.

Therefore, you need to manually add funds to your account in order to have enough to cover the cost of the renewal tomorrow. In particular, you need an additional $7.00 added to the existing $39.00 in order to have the $46.00 you need for the renewal.

You can add funds at the following link (as well as re-setup automatic payments if you like):
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop
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