Support Board
Date/Time: Mon, 21 Apr 2025 16:18:52 +0000
Closed position in IBKR app, fills not displaying in Sierra Chart
View Count: 122
| [2025-02-24 23:49:30] |
| sean3000 - Posts: 65 |
|
I opened a position in Sierra Chart and closed it later in the IBKR app because I was away from my computer. The closing order fill is not displaying on my chart. I can see that the position is closed in my IBKR account. I have tried these steps with no success: - Reconnected to data feed - Logged out then back in to IB Gateway - Trade Orders window >> Edit >> Refresh Trade Data - Data/Trade Service Settings > > Service Settings >> Instance Client ID set to 0 - Chart Settings >> Trading >> Order Fills Number of Days to Load set to 250 - Chart Settings >> Trading >> Load Order Fills for Current Day Only set to No I have my IBKR account connected in TradingView and both executions are showing up there. |
| [2025-02-25 15:36:57] |
| John - SC Support - Posts: 39380 |
|
You need to enter the order fill manually. Refer to the following: Trade Activity Log: Trade Activity Data Editing Menu Commands (Trade >> Trade Activity Log) Alternatively, you could change the "Chart >> Chart Settings >> Trading >> Order Fills Start Date-Time" to be after that particular trade, so your Daily P/L will show properly, but that trade will still not show properly in your Trade Activity Log. Refer to the following: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-26 03:19:43] |
| sean3000 - Posts: 65 |
|
Thank you. So Sierra Chart does not have the ability to retrieve historical order fills from my IBKR account if the position was closed outside of Sierra Chart? Is there a way to avoid this issue in the future if I have to close a trade when I'm away from my computer? |
| [2025-02-26 15:17:09] |
| John - SC Support - Posts: 39380 |
|
We try to get the information from Interactive Brokers, but it is not always available. Refer to the following: Interactive Brokers Trading Service: Orders Entered from Trader Workstation do Not Appear in Sierra Chart Apart from what is given in the link above, there is no other "solution". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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