Support Board
Date/Time: Mon, 21 Apr 2025 23:42:07 +0000
Footprint chart stopped printing
View Count: 116
| [2025-02-20 13:47:05] |
| User865984 - Posts: 11 |
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Hi, My footprint chart is not printing Data right now. The price is moving up and down on the right hand column but no new prints are coming thru on my footprint chart...all other charts in the same chartbook are printing current data. I've tried reloading historical data, and I've tried closing the chartbook and re-opening it but still not printing past 1pm today. Is there anything else I can try? Thanks, Andy |
| [2025-02-20 16:22:18] |
| John - SC Support - Posts: 39395 |
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If you are running Sierra Chart on an Apple computer, then update to the latest release to fix this issue by following these instructions: Software Download: Fast Update If you are not using an Apple computer, then please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-21 16:41:44] |
| User865984 - Posts: 11 |
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Hi John Thanks for your message. I checked the session times on the chart which inexplicably had 10am-1pm in the settings! So I corrected this and now everything works fine. Not sure how the settings got altered… Thanks Andy |
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