Support Board
Date/Time: Mon, 21 Apr 2025 23:45:00 +0000
Telegram alerts
View Count: 184
| [2025-02-19 22:55:23] |
| cuckiecheese - Posts: 75 |
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I've had telegram alerts running since the feature first came out. I noticed that I have not received any telegram alerts since 2/11. Did something change? Thanks
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| [2025-02-19 22:59:53] |
| John - SC Support - Posts: 39395 |
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We did not change anything, but there have been issues with Telegram, so we are no longer making any changes, so if Telegram did something to break the initial implementation, then we are not going to fix it. Instead, we recommend using our Web-Based Chat option to access the alerts remotely. Refer to the following: Chat and Communications Platform: Web-Based/Mobile Chat Application For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-21 15:21:14] |
| cuckiecheese - Posts: 75 |
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I've looked and now I'm seeing that the alerts aren't being sent to the chat when they get triggered. However I've not changed anything with the alerts/alert lines (horizontal line), the chat ID is matching etc.
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| [2025-02-21 15:25:48] |
| Sierra_Chart Engineering - Posts: 19290 |
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You need to update Sierra Chart to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-21 15:31:21] |
| cuckiecheese - Posts: 75 |
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All is working after the update. Thank You
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