Support Board
Date/Time: Mon, 21 Apr 2025 23:48:04 +0000
Charts not loading past certain date
View Count: 107
| [2025-02-18 14:38:36] |
| User909080 - Posts: 1 |
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Sent a message through Sierra Chart - 1. Charts not loading past a certain date (Feb 14, 2025) and 2. Charts display limited data (up to the date above) but are blank for lower timeframes (60 min or less)
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 chart screenshot.pdf - Attached On 2025-02-18 14:37:36 UTC - Size: 96.11 KB - 32 views |
| [2025-02-18 16:14:17] |
| Sierra_Chart Engineering - Posts: 19290 |
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You are using a mix of symbols for different services. This is incorrect. You need to use the right symbols or change to the correct Trading or Data service. Refer to: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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