Support Board
Date/Time: Mon, 21 Apr 2025 16:18:49 +0000
Trade Activity Log Problem
View Count: 139
| [2025-02-14 16:14:48] |
| r4ved4ve - Posts: 7 |
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Hi! After switching to ARM version of Sierra Chart to solve the problems with the Numbers Bars (Numbers Bars Malfunction/Exception Issue), I started to experience problems with Trade Activity Log. The ARM version doesn't show DPL. It also doesn't show records from Trade Activity Log. The trade activity log files do exist, I checked the folder. The Trade Service Log indicates the problem with writing record to tradeactivitylog files, because its used by another process I can still see trade activity table records through regular version of Sierra chart The example of the message from the Trade Service Log: 2025-02-13 08:33:10.888 | Error writing record to C:\Sierra Chart\TradeActivityLogs\TradeActivityLog_2025-02-13_UTC.APEX-168191-xx.data. File error: Windows error code 32: The process cannot access the file because it is being used by another process. * |
| [2025-02-14 21:31:26] |
| Sierra_Chart Engineering - Posts: 19289 |
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OK, we are not sure why this is happening. That does not really make sense. Must be a system issue. But what we want you to do is to update to the latest prerelease (2470): Software Download: Fast Update And do not use the ARM64 version of Sierra Chart. Instead use the standard version (_64). We may have this issue resolved, with the invalid instruction exception. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-14 21:31:44
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| [2025-02-27 16:35:32] |
| User42810 - Posts: 2 |
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Hi I conducted some buy and sell trades of the ESH25 futures today in the trade simulator. However, when I looked in the Trade Activity Log it was empty as below. Please can you advise (or send me a link) on how I can get the simulator to capture my trades in the Activity Log. Thank you. |
 Sierra Chart Simulator Empty Trade Activity Log.jpg / V - Attached On 2025-02-27 16:34:10 UTC - Size: 379.96 KB - 18 views |
| [2025-02-27 17:05:46] |
| John - SC Support - Posts: 39380 |
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Make sure you have the filters set to show what you want. Refer to the following and the item below it: Trade Activity Log: Common Instructions to Set Trade Activity Log Display Settings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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