Support Board
Date/Time: Mon, 21 Apr 2025 13:23:30 +0000
issues after update 2739
View Count: 235
| [2025-02-12 23:54:23] |
| User242153 - Posts: 18 |
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Hi, I have two issues after the update today. 1. The price retracement config menu has changed a lot I tried to work with it but one thing I cannot find is where to add a level. I somewhat understand on a coding basis SC is getting away from Windows libraries, but this configuration menu is much more difficult than the previous one. 2. When I updated I had several Rays with text that only showed the last few letters of the text. I have had to go to each ray and change the setting from text alignment left to text alignment right. The text still stays on the left side of the chart but is fully visible now. Thanks, |
| [2025-02-13 06:43:43] |
| Sierra_Chart Engineering - Posts: 19285 |
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1. We are reviewing this. . 2. When I updated I had several Rays with text that only showed the last few letters of the text. I have had to go to each ray and change the setting from text alignment left to text alignment right. The text still stays on the left side of the chart but is fully visible now. Please confirm, that you see no outstanding issues currently. It is possible that the text alignment is a new setting that did not exist previously.And we see that the text is always at the first point in the Ray drawing. Not at the end of the Ray. Did you want to have the text at the ending point of the Ray drawing? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-13 06:44:11
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| [2025-02-13 12:15:25] |
| User242153 - Posts: 18 |
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There are still Rays that I have not fixed. I have uploaded a screen shot so you can see what I am talking about. Previously all of the text was visible on all the charts where the drawing was copied. Now only the last letter is shown unless I change the configuration to right side. If the text was at the beginning of the ray only, then none of the text would be visible as some of these rays were drawn over a year ago. I checked for additional settings and did not see anything obvious.
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Attachment Deleted.  SC Ray.jpg / V - Attached On 2025-02-13 12:09:38 UTC - Size: 85.12 KB - 46 views |
| [2025-02-14 06:50:40] |
| Sierra_Chart Engineering - Posts: 19285 |
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We expect to have all of this resolved by Friday evening. 1. The price retracement config menu has changed a lot I tried to work with it but one thing I cannot find is where to add a level.
Regarding this, for now simply Left click on the Level name column that says Level # to add a level. In the next release all levels will be shown. And you can change the visibility of any of them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-14 06:52:32
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