Support Board
Date/Time: Wed, 27 Nov 2024 17:40:14 +0000
Install and run Sierra Chart
View Count: 872
| [2014-09-19 12:59:39] |
| User98774 - Posts: 3 |
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Okay, got your message that I should not delete the newer version of Sierra Chart just to go to the older version. Well, this was after I had deleted and I want to move on. The problem was that I had loaded the latest version on a new computer - first time loading any Sierra Chart on this computer. Install went fine, but when I started the program, all started correctly, but the chart would not connect (I'm guessing that it would not connect to data feed, but can not be sure - just kept giving me dialog that it would not connect). It was recommended to go back to an older version. This was also when it was recommended to delete the newer version - which makes sense as this is typical of trying to load an older version of any program. Deleted newer version and loaded sierrachartsetup.exe. This downloaded, installed, but would not run. Went to back to Sierra Chart and downloaded a version from back in August - it would not start. Went back to Sierra Chart and tried to download the latest version again, but now Explorer will not allow me to down load. What next? |
| [2014-09-19 13:38:15] |
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but the chart would not connect (I'm guessing that it would not connect to data feed, but can not be sure - just kept giving me dialog that it would not connect). For help with this, we need to see the Message Log. Here are the instructions:https://www.sierrachart.com/index.php?page=PostingInformation.php#log which makes sense as this is typical of trying to load an older version of any program. This is not true with Sierra Chart.but would not run. The usual reason for this is that .NET 4 is not installed. But if you install this version which does not use .NET you will not have this issue:https://www.sierrachart.com/downloads/SierraChartSetupNoCLR.exe Explorer will not allow me to down load. What next? Not sure what the specific issue is. This help topic might be helpful for this:Unable to Install the Newest Version of the Software Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-19 13:38:54
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