Support Board
Date/Time: Tue, 22 Apr 2025 05:20:12 +0000
Order Rejected at RMS
View Count: 212
| [2025-02-05 20:34:15] |
| Alex Q - Posts: 114 |
|
I'm not able to execute/place any orders. It's saying they're being rejected due to surpassing firms max allowed quantity. However, I placed a trade earlier and it worked? I'm only attempting to trade 1 ES which is well below the cap at 10. Is this some kind of error with Sierra or should I contact TopStep? 2025-02-05 11:42:56.505 | TradeActivity files query time: 0.212888 seconds. Entries: 0. Current queries: 2 2025-02-05 11:42:56.506 | TradeActivity files query time: 0.001124 seconds. Entries: 0. Current queries: 1 2025-02-05 11:43:01.337 | Rithmic Direct - DTC | Requesting trade accounts from server. 2025-02-05 11:43:01.396 | Rithmic Direct - DTC | Performing query for most recent account balances Date-Time for Trade Account: S1Feb510489408. 2025-02-05 11:43:01.396 | Rithmic Direct - DTC | Received 1 accounts from service. 2025-02-05 11:43:01.418 | TradeActivity files query time: 0.021449 seconds. Entries: 0. Current queries: 1 2025-02-05 11:43:01.418 | Rithmic Direct - DTC | Requesting historical account balances for account S1Feb510489408. Start date-time UTC: 2024-10-04 19:43:01 2025-02-05 11:43:01.586 | Rithmic Direct - DTC | Requesting Trade Positions data. 2025-02-05 11:43:02.032 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-02-05 11:43:02.032 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-02-05 11:43:06.177 | TradeActivity files query time: 0.008084 seconds. Entries: 2. Current queries: 1 2025-02-05 11:43:06.738 | Denali Data Feed (Market Orders Data) | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-02-05 11:43:06.738 | Denali Data Feed (Market Orders Data) | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-02-05 11:43:06.972 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-02-05 11:43:06.972 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-02-05 11:43:08.991 | TradeActivity files query time: 0.008728 seconds. Entries: 2. Current queries: 1 2025-02-05 11:43:28.302 | TradeActivity files query time: 0.003096 seconds. Entries: 1. Current queries: 3 2025-02-05 11:43:28.307 | TradeActivity files query time: 0.005223 seconds. Entries: 0. Current queries: 2 2025-02-05 11:43:28.311 | TradeActivity files query time: 0.003556 seconds. Entries: 0. Current queries: 1 2025-02-05 11:43:28.426 | TradeActivity files query time: 0.001949 seconds. Entries: 0. Current queries: 1 2025-02-05 11:43:28.472 | TradeActivity files query time: 0.001434 seconds. Entries: 0. Current queries: 2 2025-02-05 11:43:28.475 | TradeActivity files query time: 0.002198 seconds. Entries: 0. Current queries: 2 2025-02-05 12:27:50.616 | TradeActivity files query time: 0.008041 seconds. Entries: 2. Current queries: 1 2025-02-05 12:30:20.129 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 86565. Service Order ID: 270513838. Symbol: ESH5.CME. Account: S1Feb510489408 * 2025-02-05 12:30:23.364 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 86568. Service Order ID: 270513864. Symbol: ESH5.CME. Account: S1Feb510489408 * 2025-02-05 12:30:31.286 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 86571. Service Order ID: 270513923. Symbol: ESH5.CME. Account: S1Feb510489408 * 2025-02-05 12:30:37.262 | ESH5.CME[M] 5 Min #2 | User order entry | Unable to Flatten/Reverse. Position does not exist | Symbol: ESH5.CME | TradeAccount: S1Feb510489408 * 2025-02-05 12:30:49.050 | TradeActivity files query time: 0.003433 seconds. Entries: 4. Current queries: 1 2025-02-05 12:30:56.683 | TradeActivity files query time: 0.006670 seconds. Entries: 62. Current queries: 1 2025-02-05 12:31:01.492 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 86574. Service Order ID: 270514058. Symbol: ESH5.CME. Account: S1Feb510489408 * 2025-02-05 12:31:06.945 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 86577. Service Order ID: 270514087. Symbol: ESH5.CME. Account: S1Feb510489408 * 2025-02-05 12:31:28.034 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 86580. Service Order ID: 270514167. Symbol: ESH5.CME. Account: S1Feb510489408 * |
| [2025-02-05 20:39:57] |
| User976707 - Posts: 6 |
|
I think I'm having the same problem.
|
| [2025-02-05 20:52:30] |
| Alex Q - Posts: 114 |
|
Are you using TopStep, also?
|
| [2025-02-05 20:55:21] |
| User976707 - Posts: 6 |
|
Yes. Can't place any orders on any accounts.
|
| [2025-02-05 20:57:54] |
| User976707 - Posts: 6 |
|
Working again now though. Weird.
|
| [2025-02-05 21:01:13] |
| Alex Q - Posts: 114 |
|
Interesting. Now working for me as well.
|
| [2025-02-06 15:04:59] |
| John - SC Support - Posts: 39395 |
|
That error is specifically from Rithmic, so if you see something like that again, you would need to ask TopStep about it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: