Support Board
Date/Time: Sat, 19 Apr 2025 15:25:54 +0000
Footprint not working
View Count: 169
| [2025-02-05 17:28:58] |
| User785536 - Posts: 11 |
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I updated Sierra chart and now footprint does not work. Any help
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| [2025-02-05 17:29:07] |
| John - SC Support - Posts: 39362 |
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What exactly is the problem you are having?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-20 15:02:50] |
| User785536 - Posts: 11 |
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The whole footprint page is blank. Even after I reload and recalculate the chart
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| [2025-03-20 16:15:43] |
| Sierra_Chart Engineering - Posts: 19276 |
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Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-21 00:50:24] |
| User785536 - Posts: 11 |
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https://www.sierrachart.com/image.php?Image=174251811748.png
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| [2025-03-21 02:08:00] |
| Sierra_Chart Engineering - Posts: 19276 |
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Thank you for that. And if you remove the Numbers Bars study from the chart, you see the normal chart bars?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-21 03:20:00] |
| User785536 - Posts: 11 |
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No
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| [2025-03-21 03:38:59] |
| Sierra_Chart Engineering - Posts: 19276 |
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We recommend closing that chart. And open a new Intraday chart. If that is blank, refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-21 03:39:07
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