Login Page - Create Account

Support Board


Date/Time: Tue, 22 Apr 2025 05:16:47 +0000



Bid and Ask Depth Bars not loading

View Count: 107

[2025-02-05 01:00:15]
User869425 - Posts: 1
Hi,

Today the Bid and Ask Depth Bars are not loading and I have been having connectivity issues all day. Please help! I just paid for Denali data and everything has been fine until today.

Best,
Carla Uranga-Espinosa
[2025-02-05 14:42:56]
John - SC Support - Posts: 39395
Rithmic is having connectivity issues today. We have informed them, but it is up to them to resolve it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account