Support Board
Date/Time: Wed, 27 Nov 2024 18:38:27 +0000
Issues with Historical data (server) this morning
View Count: 1039
| [2014-09-18 09:53:05] |
| Paul.M - Posts: 113 |
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The download of backfill data fails this morning. I paste the log for YMZ14 and DXZ14 here: (The same is observed for 6EZ14 NQZ CLV14 RJZ14 and many more) please look into this. HD Request # 46 | Downloading Historical Daily chart data for YMZ14. Starting date: 1964-09-17. Service: ttamp | 2014-09-18 11:42:08 HD Request # 46 | Requesting historical Daily data for YMZ14 starting at 1964-09-16 | 2014-09-18 11:42:08 HTTP request #33 returned the following error: Windows error code 12029: A connection with the server could not be established | 2014-09-18 11:42:29 HD Request # 46 | Download from the SC Historical Data service failed due to a HTTP error. | 2014-09-18 11:42:29 * HD Request # 46 | Error downloading historical Daily data for YMZ14. There was a communication error with the server. | 2014-09-18 11:42:29 * HD Request # 46 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YMZ14 | 2014-09-18 11:42:29 HD Request # 46 | Daily download COMPLETE for YMZ14. Completion time: 21s | 2014-09-18 11:42:29 Currently no data in file to display. Will start historical data download and real-time updates. File: F:\Programme\aaaa Trading\Sierra\Data\YMZ14.dly | 2014-09-18 11:42:29 -------------------------------------------------- HD Request # 48 | Downloading Historical Daily chart data for DXZ14. Starting date: 2014-09-17. Service: ttamp | 2014-09-18 11:50:48 HD Request # 48 | Requesting historical Daily data for DXZ14 starting at 2014-09-16 | 2014-09-18 11:50:48 HTTP request #35 returned the following error: Windows error code 12029: A connection with the server could not be established | 2014-09-18 11:51:09 HD Request # 48 | Download from the SC Historical Data service failed due to a HTTP error. | 2014-09-18 11:51:09 * HD Request # 48 | Error downloading historical Daily data for DXZ14. There was a communication error with the server. | 2014-09-18 11:51:09 * HD Request # 48 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DXZ14 | 2014-09-18 11:51:09 HD Request # 48 | Daily download COMPLETE for DXZ14. Completion time: 21s | 2014-09-18 11:51:09 Date Time Of Last Edit: 2014-09-18 09:53:35
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| [2014-09-18 09:56:01] |
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We are aware of the problem and it is being worked on now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-18 10:00:19] |
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This should be working now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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