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Date/Time: Thu, 30 Jan 2025 18:12:09 +0000



my trading montage is displaying random number and my show fills are painting 2 arrows

View Count: 61

[2025-01-28 18:40:56]
User856350 - Posts: 34
my montage is printing random numbers when i enter a trade and painting 2 arrows facing each other on entry and exit but only for 1 of my accounts how can i fix this?
[2025-01-28 21:38:17]
John - SC Support - Posts: 37610
We really do not know what you mean. Please get us an image by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-01-29 03:04:07]
User856350 - Posts: 34
https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=114385
attachmentChartbook3. for support.Cht - Attached On 2025-01-29 03:01:46 UTC - Size: 14.36 KB - 14 views
Attachment Deleted.
[2025-01-29 03:42:24]
Sierra_Chart Engineering - Posts: 18187
Are you referring to order fills displayed on the chart? We cannot tell this by getting a Chartbook.


What we need is an image of the chart. Instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-01-29 13:57:16]
User856350 - Posts: 34
https://www.sierrachart.com/image.php?Image=1738158925667.png


i hope this helps as you can see the double arrows facing each other and from the other image the -54P loss... that was supposed to be 1 trade for 2 contracts and a 5 point stop.
[2025-01-29 14:17:22]
Sierra_Chart Engineering - Posts: 18187
This is an issue with the order fills loaded in the chart. Refer to:
Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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