Support Board
Date/Time: Wed, 27 Nov 2024 17:32:38 +0000
Disconnected from Sierra chart EUREX feed.
View Count: 909
[2014-09-18 08:42:47] |
Pawel_Szpak - Posts: 48 |
Hi, can't connect. Was ok earlier this morning. Now suddenly gone. SC Exchange Data | Server Info - Server Name: SC Real-Time Server. | 2014-09-18 09:40:57 SC Exchange Data | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-09-18 09:40:57 SC Exchange Data | Logon error from server : Not authorized. | 2014-09-18 09:40:57 Socket (1116) | Shutdown and closed. | 2014-09-18 09:40:57 SC Exchange Data | Disconnected from the server. | 2014-09-18 09:40:57 SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-09-18 09:40:57 Using username 0 | 2014-09-18 09:40:59 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-09-18 09:40:59 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 09:40:59 Socket (2128) | Connected. | 2014-09-18 09:41:00 SC Exchange Data | Connected to server. | 2014-09-18 09:41:00 SC Exchange Data | Sending logon request message. | 2014-09-18 09:41:00 SC Exchange Data | Server Info - Server Name: SC Real-Time Server. | 2014-09-18 09:41:26 SC Exchange Data | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-09-18 09:41:26 SC Exchange Data | Logon error from server : Not authorized. | 2014-09-18 09:41:26 Socket (2128) | Shutdown and closed. | 2014-09-18 09:41:26 SC Exchange Data | Disconnected from the server. | 2014-09-18 09:41:26 SC Exchange Data | Data feed disconnected. Will reconnect. | 2014-09-18 09:41:26 Using username 0 | 2014-09-18 09:41:28 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-09-18 09:41:28 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 09:41:29 Socket (1116) | Connected. | 2014-09-18 09:41:29 SC Exchange Data | Connected to server. | 2014-09-18 09:41:29 SC Exchange Data | Sending logon request message. | 2014-09-18 09:41:29 |
[2014-09-18 09:00:37] |
Sierra Chart Engineering - Posts: 104368 |
This problem is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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