Support Board
Date/Time: Fri, 14 Mar 2025 15:24:01 +0000
Chartbooks glitching and not working well
View Count: 169
| [2025-01-26 18:57:54] |
| User175101 - Posts: 5 |
|
2025-01-26 13:55:40.793 | Trade activity files set size: 596 2025-01-26 13:55:40.819 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-01-26 13:55:40.824 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2025-01-26 13:55:40.824 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2025-01-26 13:55:40.824 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 216.66.0.130. 2025-01-26 13:55:40.865 | Reading Internal Order ID file. 2025-01-26 13:55:40.869 | Reading Trade Orders file. 2025-01-26 13:55:40.870 | Reading Trade Positions file. 2025-01-26 13:55:40.871 | Reading Trade Account Data files. 2025-01-26 13:55:40.880 | Software version: 2735 64-bit 2025-01-26 13:55:40.880 | Primary Thread ID: 1052 2025-01-26 13:55:40.880 | Usage end date: 2025-02-02 2025-01-26 13:55:40.880 | Enabled for: Advanced Features 2. 2025-01-26 13:55:40.880 | Enabled for: Sierra Chart Historical Data Service. 2025-01-26 13:55:40.880 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-01-26 13:55:40.880 | Enabled for: Delayed Denali Exchange Data Feed. 2025-01-26 13:55:40.880 | Enabled for exchange2: CME 2025-01-26 13:55:40.880 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-01-26 13:55:40.880 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-01-26 13:55:40.880 | Custom symbol settings values: enabled 2025-01-26 13:55:40.880 | Chart Update Interval: 400 2025-01-26 13:55:40.880 | Intraday Data Storage Time Unit: 0 2025-01-26 13:55:40.880 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-01-26 13:55:40.880 | 2025-01-26 18:55:40 Local computer time in UTC 2025-01-26 13:55:40.880 | 2025-01-26 13:55:40 Local computer time in SC Time Zone 2025-01-26 13:55:40.880 | 2025-01-26 18:55:39 Server time in UTC 2025-01-26 13:55:40.880 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-01-26 13:55:40.880 | Program path: Y:\SierraChart\ 2025-01-26 13:55:40.880 | Data Files path: Y:\SierraChart\Data\ 2025-01-26 13:55:40.880 | OS Version Number: 10.0 2025-01-26 13:55:40.880 | Locale Setting: C 2025-01-26 13:55:40.892 | DLLs: SST_LocalCopier_64.dll, SST_LocalCopier_ARM64.dll, UserContributedStudies_64.dll 2025-01-26 13:55:40.892 | Allowed protected custom studies: SST_LocalCopier 2025-01-26 13:55:40.892 | Crash reporter started: true 2025-01-26 13:55:40.892 | 2025-01-26 13:55:40.910 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2025-01-26 13:55:40.920 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-01-26 13:55:40.950 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-01-26 13:55:40.950 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-01-26 13:55:41.010 | Rithmic Direct - DTC | Wrote file: Y:\SierraChart\RithmicConnections.json. Size: 81131 2025-01-26 13:55:41.011 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-01-26 13:55:41.034 | Received 5 login tokens. 2025-01-26 13:55:41.269 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2025-01-26 13:55:41.269 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. 2025-01-26 13:55:41.284 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2025-01-26 13:55:41.284 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2025-01-26 13:55:41.408 | Symbol settings MD5 received. Request ID: 1. 2025-01-26 13:55:41.408 | Symbol settings are up-to-date for rithmic_v2.trading. 2025-01-26 13:55:43.429 | Requested user files to download. 2025-01-26 13:55:43.699 | File to download: TPOCHART.StdyCollct. Action: 0 2025-01-26 13:55:43.699 | File to download: MAIN.Cht. Action: 0 | Number times message added: 1 2025-01-26 13:55:43.699 | File to download: SST_LocalCopier_ARM64.dll. Action: 1 2025-01-26 13:55:43.712 | File to download: SST_LocalCopier_64.dll. Action: 1 2025-01-26 13:55:43.725 | User files to download complete 2025-01-26 13:55:45.433 | 2025-01-26 13:55:45.438 | Rithmic Direct - DTC | Using server connection: TopstepTrader-Chicago Area-Non-Aggregated 2025-01-26 13:55:45.438 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50508 2025-01-26 13:55:45.452 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50508 2025-01-26 13:55:45.454 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-01-26 13:55:45.455 | DTC Client socket (1) | New receive buffer size: 0 2025-01-26 13:55:45.455 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-01-26 13:55:45.500 | Rithmic Direct - DTC | Network connection to server complete. 2025-01-26 13:55:45.501 | Rithmic Direct - DTC | Starting socket receive thread. 2025-01-26 13:55:45.502 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-01-26 13:55:45.503 | Rithmic Direct - DTC | Sending logon request message. 2025-01-26 13:55:45.629 | Rithmic Direct - DTC | Received logon response. 2025-01-26 13:55:45.629 | Rithmic Direct - DTC | Server Name: . 2025-01-26 13:55:45.629 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-01-26 13:55:45.630 | Rithmic Direct - DTC | Successfully connected. 2025-01-26 13:55:45.630 | Rithmic Direct - DTC | Trading is supported. 2025-01-26 13:55:45.630 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-01-26 13:55:45.630 | Rithmic Direct - DTC | OCO Orders supported. 2025-01-26 13:55:45.630 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-01-26 13:55:45.630 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-01-26 13:55:45.630 | Rithmic Direct - DTC | Connected to server complete. 2025-01-26 13:55:45.633 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-26 13:55:48.661 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2025-01-26 13:55:48.694 | File compression not supported on file system. Y:\SierraChart\Data\SPX500.dly. Windows error code 50: Request not supported. | Number times message added: 2 2025-01-26 13:55:48.742 | SPX500 Daily #6 | Reloading chart. 2025-01-26 13:55:48.768 | File compression not supported on file system. Y:\SierraChart\Data\SPX500.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:48.823 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:48.827 | ESZ4.CME 1 Min #14 | Reloading chart. 2025-01-26 13:55:49.516 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:49.790 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:49.794 | ESH5.CME #2 | Reloading chart. 2025-01-26 13:55:49.801 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:49.824 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:49.826 | ESZ4.CME [CBV] 1 Min #3 | Reloading chart. 2025-01-26 13:55:49.828 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:49.834 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:49.836 | Starting DelayedDownloadMonitoringTimer 2025-01-26 13:55:49.836 | Starting HDTimeoutTimer 2025-01-26 13:55:49.837 | Added historical Intraday data request for ESZ4.CME to the queue. 2025-01-26 13:55:49.851 | Triggering next historical data download in queue. 2025-01-26 13:55:49.856 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:49.867 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:49.875 | ESZ4.CME [CBV] 1 Min #3 | Waiting for historical downloads to complete with the IDs: 1, 2025-01-26 13:55:49.925 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:49.926 | ESZ4.CME [CBV] #4 | Reloading chart. 2025-01-26 13:55:49.927 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:49.931 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:49.935 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:49.946 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:49.954 | ESZ4.CME [CBV] #4 | Waiting for historical downloads to complete with the IDs: 1, 2025-01-26 13:55:49.998 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:49.999 | ESZ4.CME [CV] 5.00 Range #5 | Reloading chart. 2025-01-26 13:55:49.999 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.004 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:50.012 | ESZ4.CME [CV] 5.00 Range #5 | Waiting for historical downloads to complete with the IDs: 1, 2025-01-26 13:55:50.056 | File compression not supported on file system. Y:\SierraChart\Data\SPX500.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:50.073 | SPX500 Daily #6 | Chart data loading complete. 2025-01-26 13:55:50.105 | Mapping ESZ4.CME to ESZ24. Service code: cme 2025-01-26 13:55:50.105 | Using symbol data fast lookup vector 2025-01-26 13:55:50.106 | HD Request # 1 | Downloading Intraday chart data for ESZ4.CME to the file ESZ4.CME.scid. Service: cme 2025-01-26 13:55:50.106 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.107 | HD Request # 1 | Download start date-time: 2024-12-20 09:29:59.000000. File last date-time: 2024-12-20 09:29:59.822001 2025-01-26 13:55:50.107 | HD Request # 1 | Using server: ds28.sierracharts.com port 10149 2025-01-26 13:55:50.108 | Socket (2) | Creating socket. 2025-01-26 13:55:50.108 | Socket (2) | New receive buffer size: 0 2025-01-26 13:55:50.108 | Socket (2) | Connecting to IP: 67.214.125.5. 2025-01-26 13:55:50.143 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.144 | ESH5.CME #2 | StartDateTimeForLoadingOrderFills: 09:30:00 2025-01-26 13:55:50.168 | ESH5.CME #2 | Chart data loading complete. 2025-01-26 13:55:50.204 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-01-26 13:55:50.204 | HD Request # 1 | Sending historical data logon request message. 2025-01-26 13:55:50.211 | Using Bid/Ask average for last trade price for SPX500 2025-01-26 13:55:50.212 | SC Data with Depth | Starting real-time market data updates for: SPX500. ID: 2 Service code: fxcm 2025-01-26 13:55:50.235 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2025-01-26 13:55:50.235 | SC Data with Depth | Requesting security definition data for: SPX500. ID: 2 2025-01-26 13:55:50.235 | DTC Client socket (3) | Creating socket. 2025-01-26 13:55:50.235 | DTC Client socket (3) | New receive buffer size: 0 2025-01-26 13:55:50.235 | DTC Client socket (3) | Connecting to IP: 69.39.70.241. 2025-01-26 13:55:50.239 | Denali Data Feed | Starting real-time market data updates for: ESZ4.CME (ESZ24). ID: 1 Service code: cme 2025-01-26 13:55:50.243 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2025-01-26 13:55:50.243 | Denali Data Feed | Requesting security definition data for: ESZ4.CME (ESZ24). ID: 1 2025-01-26 13:55:50.243 | Mapping ESH5.CME to ESH25. Service code: cme 2025-01-26 13:55:50.244 | Denali Data Feed | Starting real-time market data updates for: ESH5.CME (ESH25). ID: 3 Service code: cme 2025-01-26 13:55:50.244 | Denali Data Feed | Requesting security definition data for: ESH5.CME (ESH25). ID: 3 2025-01-26 13:55:50.244 | Added historical Intraday data request for ESH5.CME to the queue. 2025-01-26 13:55:50.244 | Intraday data recording state for symbol ESH5.CME is set to download 'Pending'. 2025-01-26 13:55:50.244 | Triggering next historical data download in queue. 2025-01-26 13:55:50.270 | DTC Client socket (4) | Creating socket. 2025-01-26 13:55:50.270 | DTC Client socket (4) | New receive buffer size: 0 2025-01-26 13:55:50.270 | DTC Client socket (4) | Connecting to IP: 67.214.125.6. 2025-01-26 13:55:50.280 | SC Data with Depth | Network connection to server complete. 2025-01-26 13:55:50.280 | SC Data with Depth | Starting socket receive thread. 2025-01-26 13:55:50.281 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-26 13:55:50.283 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-12-20 09:29:59. Record interval: 0. Symbol: ESZ24 2025-01-26 13:55:50.312 | Denali Data Feed | Network connection to server complete. 2025-01-26 13:55:50.312 | Denali Data Feed | Starting socket receive thread. 2025-01-26 13:55:50.313 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-26 13:55:50.315 | HD Request # 1 | Decompressing data. 2025-01-26 13:55:50.347 | HD Request # 1 | Receiving Intraday data for ESZ4.CME starting at 2024-12-20 09:29:59.142000 2025-01-26 13:55:50.348 | Socket (2) | CloseSocket call. 2025-01-26 13:55:50.348 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-26 13:55:50.350 | Historical data download thread signaled to stop. 2025-01-26 13:55:50.350 | HD Request # 1 | Received 16 Intraday data records from 2024-12-20 09:29:59.142000 to 2024-12-20 09:29:59.822001 (0.7 seconds. Delay: 37.2 days) and wrote 0 records for ESZ4.CME 2025-01-26 13:55:50.350 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.351 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-12-20 14:29:59.822001 2025-01-26 13:55:50.351 | HD Request # 1 | Completion time: 0s. 2025-01-26 13:55:50.351 | HD Request # 1 | Intraday data download complete for ESZ4.CME. Unique request ID: 1 2025-01-26 13:55:50.351 | Removing historical data download ID 1. 2025-01-26 13:55:50.351 | Real-time Intraday chart data file updates started for ESZ4.CME 2025-01-26 13:55:50.352 | Intraday chart data file opened for ESZ4.CME 2025-01-26 13:55:50.352 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-01-26 13:55:50.352 | 2025-01-26 13:55:50.352 | Triggering next historical data download in queue. 2025-01-26 13:55:50.352 | Historical data for ESZ4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-01-26 13:55:50.352 | Delaying start of download for ESH5.CME. 2025-01-26 13:55:50.356 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-26 13:55:50.356 | Denali Data Feed | Sending logon request message. 2025-01-26 13:55:50.356 | ESZ4.CME [CV] 5.00 Range #5 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-26 13:55:50.357 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.357 | ESZ4.CME [CV] 5.00 Range #5 | Reloading chart. 2025-01-26 13:55:50.364 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.366 | SC Data with Depth | Setting DTC encoding to Binary VLS 2025-01-26 13:55:50.366 | SC Data with Depth | Sending logon request message. 2025-01-26 13:55:50.367 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:50.373 | ESZ4.CME [CV] 5.00 Range #5 | Reloading chart. 2025-01-26 13:55:50.373 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.376 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:50.379 | Socket (2) | Socket gracefully closed by remote side. 2025-01-26 13:55:50.379 | Socket (2) | Closed. 2025-01-26 13:55:50.482 | SC Data with Depth | Received logon response. 2025-01-26 13:55:50.482 | SC Data with Depth | Server Name: SC Realtime Server. 2025-01-26 13:55:50.482 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2025-01-26 13:55:50.482 | SC Data with Depth | Successfully connected. 2025-01-26 13:55:50.482 | SC Data with Depth | Trading is not supported. 2025-01-26 13:55:50.482 | SC Data with Depth | MarketDepthIsSupported: 1 2025-01-26 13:55:50.483 | SC Data with Depth | Restarting real-time data updates for symbol: SPX500 2025-01-26 13:55:50.612 | SC Data with Depth | Setting external service identifier for symbol SPX500 to 55 2025-01-26 13:55:50.612 | SC Data with Depth | Received security definition for symbol SPX500 2025-01-26 13:55:50.630 | ESZ4.CME [CBV] 1 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-26 13:55:50.630 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.631 | ESZ4.CME [CBV] 1 Min #3 | Reloading chart. 2025-01-26 13:55:50.649 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:50.660 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:50.673 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.676 | Requesting market depth updates for: ESH5.CME if supported. NumLevels=100 2025-01-26 13:55:50.676 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.799 | ESZ4.CME [CBV] #4 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-26 13:55:50.799 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.800 | ESZ4.CME [CBV] #4 | Reloading chart. 2025-01-26 13:55:50.818 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:50.836 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:50.853 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.856 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:50.865 | Denali Data Feed | Received logon response. 2025-01-26 13:55:50.865 | Denali Data Feed | Server Name: SC Realtime Server. 2025-01-26 13:55:50.865 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-26 13:55:50.865 | Denali Data Feed | Successfully connected. 2025-01-26 13:55:50.865 | Denali Data Feed | Trading is not supported. 2025-01-26 13:55:50.865 | Denali Data Feed | MarketDepthIsSupported: 1 2025-01-26 13:55:50.866 | Denali Data Feed | Restarting real-time data updates for symbol: ESH5.CME -> ESH25. Market Depth data restarted. 2025-01-26 13:55:50.866 | Added historical Intraday data request for ESZ4.CME to the queue. 2025-01-26 13:55:50.866 | Intraday data recording state for symbol ESZ4.CME is set to download 'Pending'. 2025-01-26 13:55:50.866 | Triggering next historical data download in queue. 2025-01-26 13:55:50.866 | Denali Data Feed | Restarting real-time data updates for symbol: ESZ4.CME -> ESZ24 2025-01-26 13:55:51.004 | Denali Data Feed | Clearing market depth for ESH5.CME 2025-01-26 13:55:51.004 | Denali Data Feed | Setting external service identifier for symbol ESH5.CME to 5002 2025-01-26 13:55:51.004 | Denali Data Feed | Received security definition for symbol ESH5.CME 2025-01-26 13:55:51.005 | Denali Data Feed | Real-time data for symbol ESZ4.CME is currently unavailable. 2025-01-26 13:55:51.005 | Denali Data Feed | Received security definition for symbol ESZ4.CME 2025-01-26 13:55:51.033 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:51.034 | ESZ4.CME [CBV] 1 Min #3 | Reloading chart. 2025-01-26 13:55:51.034 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:51.040 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:51.048 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:51.061 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:51.075 | ESZ4.CME [CBV] 1 Min #3 | Waiting for historical downloads to complete with the IDs: 3, 2025-01-26 13:55:51.203 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:51.203 | ESZ4.CME [CBV] #4 | Reloading chart. 2025-01-26 13:55:51.204 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:51.210 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:51.216 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:51.227 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:51.237 | ESZ4.CME [CBV] #4 | Waiting for historical downloads to complete with the IDs: 3, 2025-01-26 13:55:52.375 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:52.379 | ESH5.CME [CV] #4 | Reloading chart. 2025-01-26 13:55:52.380 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:52.386 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:52.394 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:52.397 | Historical Intraday data request, start 00:00:00.000, for ESH5.CME is discarded because a matching download is in progress and the new one is not for earlier data. 2025-01-26 13:55:52.405 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:52.412 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:52.428 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:52.437 | ESH5.CME [CV] #4 | Waiting for historical downloads to complete with the IDs: 2, 3, 2025-01-26 13:55:52.557 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:52.582 | ESH5.CME [CV] 5.00 Range #1 | Reloading chart. 2025-01-26 13:55:52.584 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:52.589 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:52.597 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:52.607 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:52.616 | ESH5.CME [CV] 5.00 Range #1 | Waiting for historical downloads to complete with the IDs: 2, 3, 2025-01-26 13:55:52.908 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:52.930 | ESZ4.CME[M] 1 Min #14 | Chart data loading complete. 2025-01-26 13:55:54.255 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:54.255 | ESZ4.CME [CV][M] 5.00 Range #5 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-01-26 13:55:54.258 | ESZ4.CME [CV][M] 5.00 Range #5 | Chart data loading complete. 2025-01-26 13:55:56.783 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:56.877 | HD Request # 2 | Downloading Intraday chart data for ESH5.CME to the file ESH5.CME.scid. Service: cme 2025-01-26 13:55:56.877 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:56.877 | HD Request # 2 | Download start date-time: 2025-01-24 16:59:59.000000. File last date-time: 2025-01-24 16:59:59.914000 2025-01-26 13:55:56.877 | HD Request # 2 | Using server: ds32.sierracharts.com port 10150 2025-01-26 13:55:56.878 | Socket (2) | Creating socket. 2025-01-26 13:55:56.878 | Socket (2) | New receive buffer size: 0 2025-01-26 13:55:56.878 | Socket (2) | Connecting to IP: 67.214.125.3. 2025-01-26 13:55:56.968 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-01-26 13:55:56.968 | HD Request # 2 | Sending historical data logon request message. 2025-01-26 13:55:57.049 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-01-24 16:59:59. Record interval: 0. Symbol: ESH25 2025-01-26 13:55:57.081 | HD Request # 2 | Decompressing data. 2025-01-26 13:55:57.111 | HD Request # 2 | Receiving Intraday data for ESH5.CME starting at 2025-01-24 16:59:59.669000 2025-01-26 13:55:57.111 | Socket (2) | CloseSocket call. 2025-01-26 13:55:57.111 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-26 13:55:57.114 | Historical data download thread signaled to stop. 2025-01-26 13:55:57.114 | HD Request # 2 | Received 9 Intraday data records from 2025-01-24 16:59:59.669000 to 2025-01-24 16:59:59.914000 (0.2 seconds. Delay: 44.9 hours) and wrote 0 records for ESH5.CME 2025-01-26 13:55:57.114 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.114 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-01-24 21:59:59.914000 2025-01-26 13:55:57.114 | HD Request # 2 | Completion time: 1s. 2025-01-26 13:55:57.114 | HD Request # 2 | Intraday data download complete for ESH5.CME. Unique request ID: 2 2025-01-26 13:55:57.114 | Removing historical data download ID 2. 2025-01-26 13:55:57.114 | Real-time Intraday chart data file updates started for ESH5.CME 2025-01-26 13:55:57.114 | Intraday chart data file opened for ESH5.CME 2025-01-26 13:55:57.114 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-01-26 13:55:57.114 | 2025-01-26 13:55:57.114 | Triggering next historical data download in queue. 2025-01-26 13:55:57.114 | HD Request # 3 | Downloading Intraday chart data for ESZ4.CME to the file ESZ4.CME.scid. Service: cme 2025-01-26 13:55:57.115 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.115 | HD Request # 3 | Download start date-time: 2024-12-20 09:29:59.000000. File last date-time: 2024-12-20 09:29:59.822001 2025-01-26 13:55:57.115 | HD Request # 3 | Using server: ds26.sierracharts.com port 10149 2025-01-26 13:55:57.116 | Socket (5) | Creating socket. 2025-01-26 13:55:57.116 | Socket (5) | New receive buffer size: 0 2025-01-26 13:55:57.116 | Socket (5) | Connecting to IP: 64.152.155.17. 2025-01-26 13:55:57.147 | Socket (2) | Socket gracefully closed by remote side. 2025-01-26 13:55:57.147 | Socket (2) | Closed. 2025-01-26 13:55:57.200 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-01-26 13:55:57.200 | HD Request # 3 | Sending historical data logon request message. 2025-01-26 13:55:57.278 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-12-20 09:29:59. Record interval: 0. Symbol: ESZ24 2025-01-26 13:55:57.306 | HD Request # 3 | Decompressing data. 2025-01-26 13:55:57.331 | HD Request # 3 | Receiving Intraday data for ESZ4.CME starting at 2024-12-20 09:29:59.142000 2025-01-26 13:55:57.332 | Socket (5) | CloseSocket call. 2025-01-26 13:55:57.332 | Socket (5) | Shutdown started. Waiting for graceful close. 2025-01-26 13:55:57.334 | Historical data download thread signaled to stop. 2025-01-26 13:55:57.334 | HD Request # 3 | Received 16 Intraday data records from 2024-12-20 09:29:59.142000 to 2024-12-20 09:29:59.822001 (0.7 seconds. Delay: 37.2 days) and wrote 0 records for ESZ4.CME 2025-01-26 13:55:57.334 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.334 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-12-20 14:29:59.822001 2025-01-26 13:55:57.334 | HD Request # 3 | Completion time: 0s. 2025-01-26 13:55:57.334 | HD Request # 3 | Intraday data download complete for ESZ4.CME. Unique request ID: 3 2025-01-26 13:55:57.334 | Removing historical data download ID 3. 2025-01-26 13:55:57.334 | Real-time Intraday chart data file updates started for ESZ4.CME 2025-01-26 13:55:57.334 | Intraday chart data file opened for ESZ4.CME 2025-01-26 13:55:57.334 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-01-26 13:55:57.334 | 2025-01-26 13:55:57.334 | No download requests in the queue to start downloads for. 2025-01-26 13:55:57.338 | ESH5.CME [CV] 5.00 Range #1 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-26 13:55:57.338 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.338 | ESH5.CME [CV] 5.00 Range #1 | Reloading chart. 2025-01-26 13:55:57.358 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.361 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.363 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.363 | Socket (5) | Socket gracefully closed by remote side. 2025-01-26 13:55:57.364 | Socket (5) | Closed. 2025-01-26 13:55:57.367 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.368 | ESH5.CME [CV] 5.00 Range #1 | Reloading chart. 2025-01-26 13:55:57.368 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.382 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.385 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:57.389 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:57.443 | ESZ4.CME [CBV] 1 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-26 13:55:57.443 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.444 | ESZ4.CME [CBV] 1 Min #3 | Reloading chart. 2025-01-26 13:55:57.462 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:57.475 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:57.582 | ESH5.CME [CV] #4 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-26 13:55:57.583 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.584 | ESH5.CME [CV] #4 | Reloading chart. 2025-01-26 13:55:57.621 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.625 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.629 | ESZ4.CME [CBV] #4 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-26 13:55:57.629 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.630 | ESZ4.CME [CBV] #4 | Reloading chart. 2025-01-26 13:55:57.645 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:57.667 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:57.851 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.851 | ESZ4.CME [CBV] 1 Min #3 | Reloading chart. 2025-01-26 13:55:57.851 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:57.854 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:57.858 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:57.873 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. | Number times message added: 2 2025-01-26 13:55:57.923 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:58.001 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:58.002 | ESH5.CME [CV] #4 | Reloading chart. 2025-01-26 13:55:58.003 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:58.007 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:58.013 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:58.017 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:58.024 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:58.036 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:58.103 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:58.104 | ESZ4.CME [CBV] #4 | Reloading chart. 2025-01-26 13:55:58.105 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2025-01-26 13:55:58.108 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:55:58.117 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:55:58.133 | File compression not supported on file system. Y:\SierraChart\Data\ESU4.CME.dly. Windows error code 50: Request not supported. | Number times message added: 2 2025-01-26 13:55:58.182 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.dly. Windows error code 50: Request not supported. 2025-01-26 13:56:03.215 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:56:03.216 | ESH5.CME [CV][M] 5.00 Range #1 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-01-26 13:56:03.234 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * 2025-01-26 13:56:03.234 | ESH5.CME [CV][M] 5.00 Range #1 | Chart data loading complete. 2025-01-26 13:56:03.386 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * | Number times message added: 9 2025-01-26 13:56:05.492 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:56:05.510 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. 2025-01-26 13:56:05.510 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | New receive buffer size: 0 2025-01-26 13:56:05.510 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Connecting to IP: 216.66.0.130. 2025-01-26 13:56:05.555 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * | Number times message added: 1 2025-01-26 13:56:05.710 | Rithmic Direct - DTC | Wrote file: Y:\SierraChart\RithmicConnections.json. Size: 81131 2025-01-26 13:56:05.711 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-01-26 13:56:05.859 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * 2025-01-26 13:56:05.966 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | CloseSocket call. 2025-01-26 13:56:05.967 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. 2025-01-26 13:56:06.005 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. 2025-01-26 13:56:06.005 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Closed. 2025-01-26 13:56:06.163 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * | Number times message added: 8 2025-01-26 13:56:08.397 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:56:08.402 | ESZ4.CME [CBV][M] 1 Min #3 | Chart data loading complete. 2025-01-26 13:56:08.404 | File compression not supported on file system. Y:\SierraChart\Data\ESZ4.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:56:08.498 | ESZ4.CME [CBV][M] #4 | Chart data loading complete. 2025-01-26 13:56:08.645 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * | Number times message added: 17 2025-01-26 13:56:14.797 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:56:15.052 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * | Number times message added: 17 2025-01-26 13:56:20.365 | File compression not supported on file system. Y:\SierraChart\Data\ESH5.CME.scid. Windows error code 50: Request not supported. 2025-01-26 13:56:20.499 | ESH5.CME [CV][M] #4 | Chart data loading complete. 2025-01-26 13:56:20.566 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 * 2025-01-26 13:56:30.091 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 30 * 2025-01-26 13:56:39.862 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 31 * 2025-01-26 13:56:49.392 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 30 * 2025-01-26 13:56:58.982 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 30 * |
 Screenshot 2025-01-26 at 1.57.18 PM.png / V - Attached On 2025-01-26 18:57:35 UTC - Size: 223.25 KB - 40 views |
| [2025-01-28 16:09:35] |
| Sierra_Chart Engineering - Posts: 18784 |
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This is the problem: 2025-01-26 13:56:03.234 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 *
Restart Sierra Chart. Do you know if you are using OpenGL? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-30 04:45:09] |
| Sierra_Chart Engineering - Posts: 18784 |
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We have other reports of this issue but we do not know the exact cause: 2025-01-26 13:56:39.862 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 31 *
We need to get this chart: ESH5.CME [CV][M] 5.00 Range #1 following the instructions here: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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