Support Board
Date/Time: Tue, 22 Apr 2025 10:44:43 +0000
Inquiry
View Count: 108
| [2025-01-26 14:36:24] |
| User217864 - Posts: 5 |
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I renewed my package subscription today. When I opened Sierra Chart, I selected SC data under 'Global Settings'. However, after selecting the symbol from Forex (FXCM) for my charts, it's been stuck on 'Waiting to Download Historical Data' for almost an hour. What can I do?
Date Time Of Last Edit: 2025-01-26 14:37:02
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| [2025-01-26 16:59:52] |
| Sierra_Chart Engineering - Posts: 19305 |
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Follow through the instructions here regarding this: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance we recommend changing the Intraday Data Storage Time Unit in your case to 1 Minute. At least to start with to solve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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