Support Board
Date/Time: Tue, 22 Apr 2025 11:46:38 +0000
Horizontal Ray Tool Config bug
View Count: 107
| [2025-01-24 17:52:16] |
| User98657 - Posts: 354 |
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There seems to be a bit of a bug in the Tool Configuration for Horizontal Rays. I'm not sure if it is affecting anything else. While setting up a CDT and corresponding Tool Config I ran into an issue. I was configuring a Horizontal Ray. Horizontal Rays, by design, are intended to extend right. There is an input for "Extend Left", which I'm not selecting, but there is also an input for "Extend Right". I realize HRs are designed to extend right of course, but for what I'm working on in this instance I could do without the extension right. So I thought I'd change the "Yes" in the "Extend Right" input to "No" just to see what I get. This apparently causes some kind of fault and an immediate shut down of the instance. While I understand you may not want to allow this input to be set to "No" for this particular drawing tool, I'm also pretty sure you didn't want it to shut down. Perhaps you'd just prefer to make this input inaccessible for this drawing type? |
| [2025-01-24 18:47:55] |
| John - SC Support - Posts: 39395 |
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Make sure you are on the latest version of the software, as you should have an "Extend Left" and an "Extend Right" option for the Horizontal Ray tool. Setting one to "Yes" changes the other to "No". So you can get the ray to extend to the left. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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