Support Board
Date/Time: Tue, 22 Apr 2025 10:35:32 +0000
[Programming Help] - Chart Tabs Will Not Arrange Order
View Count: 211
| [2025-01-23 15:33:59] |
| User303857 - Posts: 132 |
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Hello Support Board I have 5 instances running. One will allow me to rearrange the tabs for chart books by clicking and dragging. The other ones will not allow them to be moved, they will not drag , they highlight but will not move. Some setting got changed. Version 2717 Thanks |
| [2025-01-23 17:27:16] |
| John - SC Support - Posts: 39395 |
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There is no setting that controls whether you can adjust the Chartbook tabs or not. You should simply be able to do it. We really do not know why you would have an issue with this. The only thing we can think of is that this could be an Operating System resource issue. Please reboot your computer and start Sierra Chart in one of the instances in which you are having an issue and see if the problem persists. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-25 05:08:09] |
| User303857 - Posts: 132 |
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Hello Support, I just a complete new install and still the same problem persists. Can not move , slide rearrange the chartBook tabs on the main instance.On the top of window below the control bar. It was working and something stopped it , I will have to check to see if one of the other instances is working. It was 4 out of the 5 instances stopped working. Is there a Global setting that would control this perhaps? GLOBAL SETTINGS > GENERAL > CHARTS > Use Controlled Order Chart Updating ??? Date Time Of Last Edit: 2025-01-25 05:11:35
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| [2025-01-25 05:29:01] |
| User303857 - Posts: 132 |
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Support Team I think I found your programming bug. GLOBAL SETTINGS > GENERAL > Windows > Show Arrows Before Chartbook Tabs When this is changed to YES then it locks up the chartbook tabs and will not allow them to be moved. I change it back to NO and then they can be moved again. So when using this it blocks the option to re-arrange or move the chartbook tabs. It is nice to have the arrows on the Left side before all of the chartbooks.... or at BOTH SIDES if possible??? Date Time Of Last Edit: 2025-01-25 05:30:31
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| [2025-01-26 07:41:43] |
| Sierra_Chart Engineering - Posts: 19305 |
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We will review post #3 and #4. Post #5 is posted in the wrong place. Start a new Support Request: Support Board Posting Information Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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