Support Board
Date/Time: Tue, 22 Apr 2025 11:49:31 +0000
Data loading issues
View Count: 132
| [2025-01-21 09:54:56] |
| User926143 - Posts: 1 |
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I load a chartbook. Supposing the time is 1pm and I load a chartbook at 1pm. It does not move past 1pm. Remains at the point. I have tried deleting the chartbook and restarting sierra chart, still remains the same. I also realised Date Range In File to (YYYY-MM-DD) is set to 16th january but then the option to change it is blurred out
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 Screenshot 2025-01-21 094910.png / V - Attached On 2025-01-21 09:51:11 UTC - Size: 50.94 KB - 31 views Attachment Deleted. |
| [2025-01-21 15:40:43] |
| Sierra_Chart Engineering - Posts: 19305 |
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You are using the wrong symbol. Change it to: 6BH25-CME You are using 2026 instead. This can be done in Chart >> Chart Settings >> Symbol Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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