Support Board
Date/Time: Tue, 22 Apr 2025 11:49:36 +0000
SC keeps freezing has to be shut down
View Count: 179
| [2025-01-20 21:27:16] |
| User904644 - Posts: 10 |
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I had the computer in for service and they told me that they could not repeat the problem that I had with SC. I immediately get the problem as soon as I open SC. The software freezes and the charts are greyed out. I cannot use the platform at all. What am I to do now? SC is a required software for me. Help please. I have been running SC from my MS One Drive. Could this be the sources of the problem? Date Time Of Last Edit: 2025-01-20 21:47:45
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| [2025-01-20 22:38:48] |
| Sierra_Chart Engineering - Posts: 19305 |
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Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook Yes absolutely, stop doing this immediately: I have been running SC from my MS One Drive. Could this be the sources of the problem?
Sierra Chart can only be used on a local, solid-state drive. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-20 22:39:29
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