Support Board
Date/Time: Tue, 22 Apr 2025 11:46:39 +0000
Footprint Blank Spaces
View Count: 219
| [2025-01-20 10:33:08] |
| User110225 - Posts: 23 |
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Hi My footprint chart for 6b is randomly not printing some of the horizontal bid/offer figures, instead I just have a blank box. There does not appear to be a pattern to this, sometimes its the high of the bar, the low of the bar, or in the middle of the bar. Some bars have no blanks, some a have 1 blank and others have multiple blanks at different price levels. I am trading renko bars (ticks). Changing the tick setting doesn't solve the problem. I have updated to the latest SC release and I have searched for solution but I am now struggling. Any help would be greatly appreciated. Best wishes Chris |
| [2025-01-20 13:23:00] |
| Sierra_Chart Engineering - Posts: 19305 |
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Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-20 14:27:38] |
| User110225 - Posts: 23 |
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https://www.sierrachart.com/image.php?Image=1737383195742.png
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| [2025-01-20 22:47:26] |
| Sierra_Chart Engineering - Posts: 19305 |
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This could be normal. Make sure you have disabled Volume filtering: Chart Settings: Volume Filter (Chart >> Chart Settings >> Data Limiting >> Volume Filter Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-21 16:39:55] |
| User110225 - Posts: 23 |
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Thank you. I have the volume filter setting set to Exclude >= 0 Exclude <= 0 Filter Trade Completely No Do you have any other suggestions, this has only recently become an issue for me and it makes my analysis difficult as I like to use ratios and turning points, obviously when I have no numbers I cant calculate the ratios. Thanks for all of your help. Chris |
| [2025-01-21 19:14:01] |
| John - SC Support - Posts: 39395 |
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This is going to be a particular issue since you are using Renko bars. But even with tiem basded bars we do see this still occurring with this instrument.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-21 19:22:25] |
| User110225 - Posts: 23 |
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Thanks John. No worries I shall just work around it All the best Chris |
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