Support Board
Date/Time: Wed, 05 Feb 2025 13:00:42 +0000
Graphics Settings - Trade DOM Background
View Count: 159
[2025-01-17 19:31:35] |
nicktrader - Posts: 734 |
I have noticed that the setting “Chart Trade Window Background-Non simulated/ Live” no longer “reacts”. Only the “... Simulation Mode” still reacts. The “Trade DOM Background Color” field is dominant and determines the color. Does this mean for me in general that the LIVE mode can only be set in "Trade DOM Background Color" and that the “...Live” field no longer has any meaning? Many thanks |
[2025-01-17 20:44:58] |
John - SC Support - Posts: 37728 |
The "Chart Trade Window Background Non-Simulated/Live" colors affect the background of the Trade Window (not the Trading DOM). The "Trade DOM Background Color" affects the color of the background of the Trading DOM (not the Trade Window). And then you need to turn off the "Trade DOM Ask/Bid Background" options. We just tested these various options and they are all working properly in version 2732. There has not been any changes to these items in a long time, so we do not think there is anything different in any recent release. Given the above, are you still having an issue? If so, what is it? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-01-18 05:52:30] |
nicktrader - Posts: 734 |
I'm sorry, John. This logic is not yet accessible to me. Please have a look at the pic., especially #1 and #3 (LIVE mode). Many thanks |
Trade Window_ DOM BG.png / V - Attached On 2025-01-18 05:52:05 UTC - Size: 135.69 KB - 27 views |
[2025-01-21 16:30:05] |
John - SC Support - Posts: 37728 |
What exactly is the problem in the image? Areas 1 and 3 are in Live mode and the color of the Trading Window is red, whereas Areas 2 and 4 are in Simulation mode and have a green(ish) trading window. The settings for "Chart Trade Window Background Non-Simulated/Live" and "Chart Trade Window Background - Simulation Mode" are properly setting the colors based on whether you are in Simulation Mode or not. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-01-22 06:11:40] |
nicktrader - Posts: 734 |
As soon as I detach the trade window from the DOM, the colour changes in LIVE mode. Not logical for me. In that case I will adjust the colour in ‘attached’ mode. Many thanks, John. |
[2025-01-22 18:29:02] |
John - SC Support - Posts: 37728 |
It should not change when you "detach" the window. We do see a slight color change in the image between area 1 and area 3. We tried to reproduce this, but we are not able to have any color difference when the Trade Window is attached or detached from a chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-01-22 19:36:21] |
nicktrader - Posts: 734 |
Everything works fine now, John. Don't know how - I didn't change anything - but it works fine.
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[2025-01-22 20:23:18] |
John - SC Support - Posts: 37728 |
OK. Very good. Thanks.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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