Support Board

Date/Time: Wed, 05 Feb 2025 12:40:29 +0000

CLOSE ACCOUNT

[2025-01-17 17:29:44] #2 [Go To First Post]
John - SC Support - Posts: 37728
Your account is already set to an expired state since you did not have enough funds to renew it in November 2023. There is nothing more you need to do in this regard. You do have $4.35 in your Services Surplus with us, but we have a $5.00 processing fee for payment refunds, therefore this can not be refunded. If you want us to actually remove this account from our servers, then please make that request through our "Account Support Tickets" at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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