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Date/Time: Wed, 05 Feb 2025 12:55:39 +0000



Chartbook File

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[2025-01-17 14:10:32]
User841161 - Posts: 240
I am getting this message when opening my Sierra Chart.


2025-01-17 08:05:22.132 | The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\SierraChartInstance_4\Data\ExampleChartbook.cht *
[2025-01-17 17:35:03]
John - SC Support - Posts: 37728
If this is a chartbook you have not used in a long time then refer to the following:
Chartbooks (Workspaces): Opening Older Chartbooks

If this is a chartbook you have been using and you just suddenly are getting this message, then that chartbook is corrupted for some reason. In this case, you will need to restore a backup of the chartbook by following these instructions:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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