Support Board
Date/Time: Wed, 05 Feb 2025 18:08:23 +0000
Dragging order line causes significant cpu usage
View Count: 73
| [2025-01-16 05:43:18] |
| User724532 - Posts: 14 |
|
Hi, When I'm dragging order line it causes significant cpu usage and the chart stops updating. The problem occurs with 1 second chart (one day data loaded) that takes around 50ms to draw. I have 100ms chart update interval. There's no problem with higher timeframe charts. v. 2732 |
| [2025-01-16 06:41:01] |
| Sierra_Chart Engineering - Posts: 18285 |
|
Not sure we can do anything to help with this. If the chart has studies, try removing all of them. In our experience issues like this, relate to certain types of high-resolution pointer devices which generate a lot of events. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-16 07:18:28] |
| User724532 - Posts: 14 |
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Thank you. Further testing without any studies and with higher bar periods revealed that the same problem occurs and the chart stops updating as long as I keep constantly moving the order line. |
| [2025-01-16 07:29:31] |
| Sierra_Chart Engineering - Posts: 18285 |
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Switch to Sierra Chart based timers: General Settings Window: Use OS Timer for Charts (Global Settings >> General Settings >> General >> Update Intervals) Set the above option to No. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-16 07:47:13] |
| User724532 - Posts: 14 |
|
Thank you. I did that and the chart keeps updating now while moving the order line. CPU usage still goes significantly up but it's okay. |
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