Support Board
Date/Time: Fri, 14 Mar 2025 15:18:24 +0000
Daily Change Numbers Incorrect on CTA feed
View Count: 148
| [2025-01-14 14:00:01] |
| user_xyz - Posts: 453 |
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Change, Daily Change % etc are off from previous day closing prices. Think this was due to the data issues you all were having yesterday.
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| [2025-01-14 18:02:49] |
| Sierra_Chart Engineering - Posts: 18784 |
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This should not be the case but we are checking on this. We made sure that the settlement prices are correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-14 18:07:27] |
| Sierra_Chart Engineering - Posts: 18784 |
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Tell us one symbol this is occurring with. We do not see a problem. Also the previous day's closing prices for CTA are provided just before 4 AM by the CTA feed itself. There should never really be a problem like this with CTA. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-14 18:07:39
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| [2025-01-14 18:24:32] |
| user_xyz - Posts: 453 |
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Sure check TSLA currently trading at 406.93. Closed yesterday at ~403.31 I show Daily Change +13.45 pts and Daily Change % 3.40. This looks like it is being calculated from where the data feed stopped. |
| [2025-01-14 18:25:56] |
| Sierra_Chart Engineering - Posts: 18784 |
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That is a NASDAQ/UTP stock. Not CTA. And now we understand why there is a problem. We apologize for that. If you look at the Historical Daily charts they will all be showing the correct closing price for 2025-1-13. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-14 18:27:08
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| [2025-01-14 18:31:03] |
| user_xyz - Posts: 453 |
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Sorry my bad not the CTA feed. So assuming quotes will be off rest of today and then correct for tomorrow? Thanks
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| [2025-01-14 18:40:25] |
| Sierra_Chart Engineering - Posts: 18784 |
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Yes. And we know why this is a problem for UTP stocks. It was an oversight on our part as we were patching the data and ensuring the correct closing prices, there was one server, that we did not work on that is processing the UTP feed. It is not used as the source of historical data for users. However, it is relied upon, for the previous day's closing price. This is a weakness of UTP versus CTA. CTA transmits previous day's closing prices just before 4 AM whereas UTP does not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-14 18:40:48
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