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Date/Time: Sat, 15 Mar 2025 03:41:20 +0000



[Locked] - U.S. Equities, CFE, CBOE Indices Data Down - January 13, 2025

View Count: 424

[2025-01-13 19:23:17]
John - SC Support - Posts: 38678
At this moment, we are having a problem with our Internet provider related to our servers that deal with the following data feeds:
- U.S. Equities (both our NASDAQ TotalView and U.S. Equities Consolidated Tape)
- CFE (CBOE Futures Exchange)
- CBOE Indices

We do not know how long this will continue. We are doing our best to get this back up and running as quickly as possible.

We are still working on getting a redundant service for this, but it is taking longer than expected.

We apologize for this inconvenience.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-01-13 21:50:07]
Sierra_Chart Engineering - Posts: 18789
More details begin at post #23 here:
US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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