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Date/Time: Fri, 20 Sep 2024 05:35:35 +0000



FXCM Data Slow Today

View Count: 1509

[2014-09-16 12:47:44]
user58907 - Posts: 83
Taking forever to update the charts now. When IB updates faster, there is clearly a problem.
[2014-09-16 13:11:34]
user58907 - Posts: 83
Might be an ISP issue at my end.

Edit: I just did an update for Historical Data for 61 stock symbols, that went very fast, so issue is only with FXCM data.
Date Time Of Last Edit: 2014-09-16 13:24:31
[2014-09-16 13:29:09]
user58907 - Posts: 83
Update was incomplete, so deleted part intraday data to correct that. Request timed out.
==========================================================
Intraday data recording state for symbol AUDJPY is set to pending. | 2014-09-16 09:14:23
Reloading all charts with filename: AUDJPY.scid | 2014-09-16 09:14:23
HD Request # 81 | Downloading Intraday chart data for AUDJPY to the file AUDJPY.scid. Service: fxcm | 2014-09-16 09:14:23
HD Request # 81 | Download start Date-Time: 2014-09-15 17:09:55.0 | 2014-09-16 09:14:23
HD Request # 81 | Using server: ds5.sierracharts.com port 10149 | 2014-09-16 09:14:23
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-09-16 09:14:23
Socket (1988) | Connected. | 2014-09-16 09:14:24
HD Request # 81 | Sending historical data logon request message. | 2014-09-16 09:14:24
HD Request # 81 | Requesting Intraday data. Start Date-Time: 2014-09-15 17:09:55. Record interval: 1. Symbol: AUDJPY | 2014-09-16 09:14:24
HD Request # 81 | Decompressing data. | 2014-09-16 09:14:25
Chart #14 has tagged chart #18 for full recalculation. Chartbook: Forex II.cht | 2014-09-16 09:14:26
Chart #14 has tagged chart #22 for full recalculation. Chartbook: Forex II.cht | 2014-09-16 09:14:26
Chart #14 has tagged chart #18 for full recalculation. Chartbook: Forex II.cht | 2014-09-16 09:14:26
Chart #14 has tagged chart #22 for full recalculation. Chartbook: Forex II.cht | 2014-09-16 09:14:26
Chart #22 is performing a full recalculation because it has been tagged. Chartbook: Forex II.cht | 2014-09-16 09:14:27
Chart #18 is performing a full recalculation because it has been tagged. Chartbook: Forex II.cht | 2014-09-16 09:14:27
HD Request # 81 | Receiving Intraday data for AUDJPY starting at 2014-09-15 17:09:55 | 2014-09-16 09:14:29
HD Request # 81 | Timestamp of first Intraday data file record written: 2014-09-15 17:09:55 | 2014-09-16 09:14:29
Remote instance connected: C:\SierraChart\Stocks\SierraChart.exe | 2014-09-16 09:20:28
HD Request # 81 | Error downloading historical Intraday data for AUDJPY. The download timed out. | 2014-09-16 09:24:08 *
Socket (1988) | Shutdown and closed. | 2014-09-16 09:24:08
HD Request # 81 | Error writing final Intraday data records to actual file. Error writing record to the file D:\SierraChart\Forex\Data\AUDJPY.scid. Error: Windows error code 6: The handle is invalid. | 2014-09-16 09:24:08 *
HD Request # 81 | Received 3906 records from 2014-09-15 17:09:55 to 2014-09-15 20:56:19 (3.8 hours) and wrote 3906 records for AUDJPY | 2014-09-16 09:24:08
Added 2500 Time and Sales records to Intraday data file for AUDJPY after download. | 2014-09-16 09:24:08
HD Request # 81 | Intraday download COMPLETE for AUDJPY. Completion time: 9m 45s | 2014-09-16 09:24:08
Real-time Intraday chart data file updates started for AUDJPY | 2014-09-16 09:24:08

[2014-09-16 17:55:50]
Sierra Chart Engineering - Posts: 104368
This must be an Internet connection issue on your side.

We have analyzed this very carefully and the historical data downloading from the Sierra Chart servers is working perfectly and very fast.

The only thing that concerns us is this:
HD Request # 81 | Error writing final Intraday data records to actual file. Error writing record to the file D:\SierraChart\Forex\Data\AUDJPY.scid. Error: Windows error code 6: The handle is invalid. | 2014-09-16 09:24:08 *

Not sure why you are getting that message but it should not happen in the latest prerelease. Update Sierra Chart by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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