Support Board
Date/Time: Tue, 22 Apr 2025 15:08:02 +0000
Charts not updating - have done suggested troubleshooting
View Count: 328
| [2025-01-09 17:51:04] |
| rogaco - Posts: 3 |
|
Hello, my charts are not updating after 9:30 am. I have done all the suggested troubleshooting, from checking symbols, change them, change time zone settings, delete all data, etc, etc. Don't know what else to do but it's becoming painful to use Sierra Chart. Please help me sort the issue once and for all. Regards, Rodrigo |
| [2025-01-09 17:58:46] |
| binaryduke - Posts: 378 |
|
Canada & Greenland have taken out a CME datacenter. It was only partially successful as CL is still trading, but equities have not been trading today since 0830am CT. It's either that or the change in CME trading hours as a result of the US National Day of Mourning for President Carter that every futures brokerage and trading evaluator emailed their clients about. https://www.cmegroup.com/content/dam/cmegroup/trading-hours/files/day-of-mourning-january-9-2024.pdf |
| [2025-01-09 20:51:56] |
| John - SC Support - Posts: 39397 |
|
Thank you binaryduke. I needed that laugh!
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-10 18:44:26] |
| blt - Posts: 59 |
|
@binaryduke ... good one ... thinking SC support will go crazy...this is more than they can take... |
To post a message in this thread, you need to log in with your Sierra Chart account: