Support Board
Date/Time: Tue, 22 Apr 2025 16:42:14 +0000
Rolled an ES Contract and Data is showing up incorrectly now
View Count: 169
| [2025-01-09 03:03:06] |
| 615srednas - Posts: 5 |
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Hi - I tried to roll the ES Contract from Dec to Mar and none of the data in my footprint chart is showing up correctly now. I have attached a screenshot of what it looks like now. Shaded areas should show unfinished auction and the dashes at the bottom is supposed to be CVD. Thanks.
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 Screenshot 2025-01-08 215848.png / V - Attached On 2025-01-09 03:02:33 UTC - Size: 82.35 KB - 39 views |
| [2025-01-09 05:01:52] |
| Sierra_Chart Engineering - Posts: 19305 |
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You are not using the Denali Exchange Data Feed and CME Group data provided by Sierra Chart. So what you see is normal for data from Interactive Brokers. Activate the CME top of book exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Wait about 5 minutes and then after that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-09 05:02:06
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