Support Board
Date/Time: Wed, 27 Nov 2024 17:43:37 +0000
error with new install
View Count: 1283
| [2014-09-16 09:55:50] |
| EuropeanTrader - Posts: 290 |
|
hi, I just formated my PC and loaded XP on it, however, when I click on SC desktop icon (after a fresh install today) I get a popup window titled "Unable to locate component" and it says: "This application has failed to start because MSVCR100.dll was not found..." Reinstalling doesnt help. Advice please. Thank you |
| [2014-09-16 16:11:00] |
| |
|
Install this package from Microsoft: http://www.microsoft.com/en-us/download/details.aspx?id=8328 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-16 22:29:36] |
| EuropeanTrader - Posts: 290 |
|
hi, I did but it still doesnt work when I double click on SC desktop icon, nothing happens, not even the pop up window I was mentioning before any solution? |
| [2014-09-16 23:19:12] |
| |
|
Therefore, what you need to do is install the version with "New Spreadsheets": https://www.sierrachart.com/downloads/SierraChartSetupNoCLRPrerelease.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-16 23:19:27
|
| [2014-09-18 07:04:11] |
| EuropeanTrader - Posts: 290 |
|
Ok,thanks, this one did start I hope it will work with all my old spreadsheets that I have running in the background... Is there a file that can copy me all my global settings (like font size on quote board, global chart colors, toolbar settings etc.)? I have another instance of SC on another laptop, that's why I am asking Thank you |
| [2014-09-18 08:15:30] |
| |
|
If you are using spreadsheets, then you need to install the version of Sierra Chart that supports the "Old Spreadsheets". You can find it on the Software Download page: https://www.sierrachart.com/index.php?page=doc/download.php To solve the start of problem you will need to install .NET 4 on your XP system. You can copy your settings from another installation of Sierra Chart: Http://www.sierrachart.com/index.php?page=doc/helpdetails15.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: