Support Board
Date/Time: Tue, 22 Apr 2025 21:05:43 +0000
EUREX feed stopped
View Count: 142
| [2025-01-06 07:15:11] |
| User745789 - Posts: 374 |
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Concerning Monday 6th on EUREX. My 15 minute chart session start time is 8am in Frankfurt. At that time I expect a bar to start building. It normally does. Today (6th at 8am) there was no data coming in. My DOM was empty, there was no chart bar for 8am. This was for automated live trading. I noticed this after 5 minutes. I had to disconnect then reconnect data to get data flowing into Sierra Chart. After re-connect, I had an opening bar for the session, and my DOM had data as per normal. Product was FDXM mini DAX. What happened with Denali EUREX? If I had not noticed by chance, I would have missed a session of automated trading. It wasn't my internet connection, as I had CME Denali data coming in and was trading that at the time. Date Time Of Last Edit: 2025-01-06 07:17:47
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| [2025-01-06 12:36:06] |
| Sierra_Chart Engineering - Posts: 19305 |
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We are checking on this. We do see that one server for EUREX has an issue. Reconnecting to the data feed was the solution.
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