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Date/Time: Tue, 22 Apr 2025 21:05:47 +0000



Orders missing

View Count: 123

[2025-01-03 23:26:17]
User577660 - Posts: 10
I upgraded to the latest version this morning. After the upgrade I noticed that my market order trades never filled, but the SL and targets showed up, so I immediately would cancel them. No trades showed up in the trade log, but I did get this on my charts (see attached) Everything was working fine yesterday and all days prior.

Please see the attached, not sure what the heck is going on...but I have never seen anything like this before with the strange lines in the pic

Thank you
Attachment Deleted.
imageWeird ordrer fills but no order was filled.png / V - Attached On 2025-01-03 23:22:10 UTC - Size: 58.42 KB - 55 views
[2025-01-04 18:05:59]
Sierra_Chart Engineering - Posts: 19305
Market orders must be filling especially if you are seeing the Attached Orders. It might be an issue with the position average price:
Trading Information Windows: How Average Price for Positions Is Calculated and Used

Check the Trade Activity Log for information about the market orders:
Trade Activity Log: Common Instructions to Set Trade Activity Log Display Settings

And make sure you are correctly using the Trade Activity Log. Documentation linked above.

We do not understand what you mean by "strange lines". There is no way we could tell anything like that. We do not know what you are doing, and what you intend.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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