Support Board
Date/Time: Wed, 27 Nov 2024 16:51:26 +0000
Faaailure to update
View Count: 992
[2014-09-15 21:33:09] |
tellerbe - Posts: 109 |
I am connected to the net. My charts download but will not update. T. Ellerbee |
[2014-09-15 22:11:46] |
Sierra Chart Engineering - Posts: 104368 |
Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-09-15 22:40:01] |
tellerbe - Posts: 109 |
Am sending Message Log via "Send for analysis" button T. Ellerbee |
[2014-09-15 22:42:29] |
Sierra Chart Engineering - Posts: 104368 |
This is the problem: WARNING: Your computer's clock is off by 86399 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2014-09-16 18:26:21 Refer to help topic 38 here: http://www.sierrachart.com/index.php?page=doc/helpdetails38.html Could you also give us one of the symbols you are having difficulty with. Part of the problem is that you may need to have that symbol authorized on your TransAct account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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