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Date/Time: Fri, 20 Sep 2024 07:39:52 +0000



Telephone Support;

View Count: 1431

[2014-09-15 21:32:23]
User22591 - Posts: 133
I would like to have some telephone support to assist me in the following:
(1) Setting up and utilizing your Trading Window and Chart DOM
for trading Equity options,
(2) Creating alerts for MACD and its moving average or signal line crossing above and below "0"
When Can I have this accomplished?

Winston
[2014-09-16 16:30:33]
Sierra Chart Engineering - Posts: 104368
1. This is something that we will not provide telephone support for. It is too complex and out of our control. We do not know whether this would work or not.

2. Really we could just give you a formula here for this. We can do this later today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-16 16:30:49
[2014-09-17 09:58:02]
Sierra Chart Engineering - Posts: 104368
Here is the formula to use on the MACD:
=OR(CROSSOVER(sg2,0),CROSSOVER(sg3,0))

This will give you an alert when the MACD moving average or the MACD difference crosses 0.

Here are the instructions to enter it on the study:
http://www.sierrachart.com/index.php?page=doc/doc_AlertCondAndScan.html#EnterAlertOnStudy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-09-17 17:33:24]
Sierra Chart Engineering - Posts: 104368
1. Basically you just need to set the chart to the IB options symbol. Here is the format:

Interactive Brokers Symbols: Options Format
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-17 17:35:33

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