Support Board
Date/Time: Wed, 05 Feb 2025 17:50:12 +0000
Large Ellipse (with fill) scrolling screen FILL NOT SCALING PROPERLY
View Count: 279
| [2024-12-26 17:43:29] |
| User305536 - Posts: 60 |
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In old versions of Sierra Chart this worked, but now I have download the latest version and its broke. When I create a large ellipse on the screen with fill and then scroll the screen up or down the FILL NOT SCALING PROPERLY and it really distorts. Since I have a ton of these on my chart I would appreciate your tracking it down and fixing it. It might seem like a nit to you, but this is essential for me. Thank you |
| [2024-12-26 19:07:35] |
| User719512 - Posts: 291 |
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Interesting issue you found User305536. The border appears to work as expected, but the fill seems to have its bounds limited to the display area which distorts the drawing. Would be curious to learn how the internal Sierra code would use different coordinates, clipping region, or other logic for the border and inner fill. Could be a drawing optimization that has unintended side effect... Either way, yeah...let's hope Sierra Chart Engineering can identify the issue and release a fix. |
 Screenshot 2024-12-26 110233.png / V - Attached On 2024-12-26 19:07:01 UTC - Size: 88.43 KB - 52 views |
| [2024-12-27 15:47:10] |
| Sierra_Chart Engineering - Posts: 18285 |
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We will solve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-28 02:52:23] |
| User305536 - Posts: 60 |
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Yes thank you very much! I need it.
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| [2025-01-14 22:19:51] |
| User305536 - Posts: 60 |
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Does it look like this fix will be available next release?
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| [2025-01-15 16:15:35] |
| John - SC Support - Posts: 37756 |
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This is definitely fixed in version the current released version (v 2732). We do not know exactly which version had the fix first.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-15 18:40:47] |
| User305536 - Posts: 60 |
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Thank you I will download it. Appreciate your dedication to excellence all these years!
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