Support Board
Date/Time: Fri, 14 Mar 2025 15:30:14 +0000
Not receiving Live Data
View Count: 150
| [2024-12-21 21:48:14] |
| User838995 - Posts: 18 |
|
Hi, My chart and Live Data feed was working fine till Dec.19. On Dec. 20th No data and few mwassages which I am attaching herewith. I am Paid for uptil Aogust 2025 since Ipaid Chart & Data $2. both for a year. But Iam getting different massages inlogbook when Istart Sierra chart. I dont think Dec.20 Friday holiday was holiday. I dont think either that I had to got CMC to click on soething to prove my Non professional supposeddat status since Ido have a broker registered with you. |
 Sierra_Chart_MainWindow_2024-12-21 15_48_00.158.png / V - Attached On 2024-12-21 21:46:57 UTC - Size: 294.01 KB - 25 views Sierra_Chart_MainWindow_2024-12-21 16_09_43.526.png / V - Attached On 2024-12-21 21:47:21 UTC - Size: 294.47 KB - 26 views Sierra_Chart_MainWindow_2024-12-21 16_31_39.900.png / V - Attached On 2024-12-21 21:47:30 UTC - Size: 245.1 KB - 25 views |
| [2024-12-21 22:43:13] |
| Sierra_Chart Engineering - Posts: 18784 |
|
You will be receiving real-time data. We see missing data in the chart. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If on Sunday evening the chart is not updating in real time, refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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