Support Board
Date/Time: Wed, 27 Nov 2024 18:51:42 +0000
LTCUSD-BITFINEX & LTCBTC-BITFINEX stuck since forever
View Count: 1190
[2014-09-15 08:46:51] |
oyvinds - Posts: 28 |
These pairs charts are no longer updating. I believe they have been dead since some changes at BTCUSD-BITFINEX stuck fixed price LTCUSD-BITFINEX & LTCBTC-BITFINEX "Market depth window" does update normally. Interestingly the price shown in white on the chart also updates, but the candles do not: http://www.sierrachart.com/image.php?l=1410770680745.png LTCCYN-OKCOIN (and Huobi) sets the LTC price and BFX is only dragged along like a trailer (with volume worth pocket change) so this is not the end of the world but it is something that does not work and it would be nice to have these things in SierraChart (worth doing if you have nothing better to do, probably not worth skipping a coffee break). |
[2014-09-15 18:28:40] |
Sierra Chart Engineering - Posts: 104368 |
We will look into this, but it is going to take some time. Our initial analysis shows it is on the Bitfinex side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-24 09:43:24
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[2014-09-24 06:41:48] |
Brooks - Posts: 5 |
Just poking to let you folks at Sierra know we still love ya and would appreciate a progress update on this :D I sort of hoped it would sort itself out by now lol <3 Brooks |
[2014-09-24 09:42:50] |
Sierra Chart Engineering - Posts: 104368 |
We have contacted Bitfinex about this. And we will be looking into it. It is not something easy to troubleshoot.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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