Support Board
Date/Time: Wed, 05 Feb 2025 19:06:32 +0000
TROUBLE TO CONNECT WITH MY APEX ACCOUNT
View Count: 87
| [2024-12-04 06:59:45] |
| User722245 - Posts: 28 |
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Dear Team, I have many difficulties to connect to my Apex's account. The data server (up corner left) is always in yellow with message "Connecting..." and do not become green Apex number 255798-01 I have checked all payments on account and it seems all ok. Regards, Alessandro D'Angelo |
| [2024-12-04 07:13:49] |
| Sierra_Chart Engineering - Posts: 18287 |
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Yes someone else posted this as well. Rithmic must be having a problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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