Support Board
Date/Time: Wed, 27 Nov 2024 16:39:46 +0000
I lost connection with you
View Count: 914
| [2014-09-11 18:36:57] |
| User84455 - Posts: 32 |
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Please get back to me waiting thanks
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| [2014-09-11 18:41:25] |
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Yes, we know. Refer to our response here: My trade bars are not working ,,,, You should be able to easily set the other charts to a Continuous Futures Contract chart like we did for the one. You need to set Chart >> Chart Settings >> Advanced Settings >> Continuous Contract >> Continuous Futures Contract-Date Rule Rollover. We made sure that the historical data is all fully downloaded and tick by tick. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-11 18:41:49
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| [2014-09-11 23:42:26] |
| User84455 - Posts: 32 |
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even after doing this ,,, the trade bars are not downloading correctly the amount of trades for the day,,,, it is far short of what it should be ,,,,
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| [2014-09-11 23:46:48] |
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Post an image of the chart, by following these steps here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-12 00:48:34] |
| User84455 - Posts: 32 |
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http://www.sierrachart.com/image.php?l=1410482726533.png |
| [2014-09-12 01:55:22] |
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This is the Russell 2000. If this is what you are seeing, then this would indicate it has not yet rolled over to the next contract month. This is a different exchange. It is ICE.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-12 01:56:07
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| [2014-09-12 02:05:18] |
| User84455 - Posts: 32 |
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they are all acting the same way,,, es ym and nq |
| [2014-09-12 02:36:53] |
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We have looked at the source data. It does look similar to what you show: http://www.sierrachart.com/image.php?l=141048936283.png Therefore it is correct. If you question what you are seeing, you will need to check other sources of data and see. But we see no problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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