Support Board
Date/Time: Wed, 04 Dec 2024 19:01:16 +0000
Update Locked Out
View Count: 53
| [2024-12-02 14:44:29] |
| User98657 - Posts: 328 |
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I updated this morning 12/2 and my SC is unusable. I can see two charts running in front of me, but I cannot select anything. I can't select anything on any of my charts. I can only shut it down via task manager. Restarting has not helped. Is there a way I can roll it back? |
| [2024-12-02 15:45:49] |
| Sierra_Chart Engineering - Posts: 17366 |
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Yes you can roll back. Exit from Sierra Chart. If you have to terminate Sierra Chart through your operating system Task Manager, then do that. Go to the folder that Sierra Chart is installed to on your system. And run this file: SierraChartFileDownloader.exe The installer program will be run. In the Version box set it to "Specific Version". In the Specific Version box enter 2700. Press the Install button. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-02 15:48:24
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