Support Board

Date/Time: Wed, 04 Dec 2024 19:19:58 +0000

[User Discussion] - Live Data Feed Issues

[2024-12-02 13:40:00] #1 [Go To First Post]
Kadodia12 - Posts: 14
Hi I need to renew my live data feed with AMP clearing firm, whom I am a client with and have got my sierra platform setup with them. However, I'm not sure which option on their site to select in terms of data feed. I selected the 'Sierra Chart - Denali - CQG (No Data - Order Routing only)' option as I did last year, but when I select the 'CQG WebAPI' option from global 'trade/data service settings' under Global Settings in sierra, to access my account with AMP, I get the message saying 'real-time data subscription for XXX instrument has ended' and nothing loads. Pls help with this so I can continue getting live data. Umair

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