Support Board
Date/Time: Wed, 04 Dec 2024 18:48:08 +0000
Problem with downloading data
View Count: 32
| [2024-12-02 10:31:48] |
| User953197 - Posts: 2 |
|
Hello After logging into the platform, the chart will load completely and then the data will not be downloaded any further, the clock will run and the data can only be loaded manually after refreshing the chart. On the computer I use at work everything works normally, the problem is on the computer I use at home after work after logging out of that device |
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| [2024-12-02 18:56:44] |
| John - SC Support - Posts: 36465 |
|
If you are still having an issue, then we would need to see your Message Log from the computer where you are having an issue. Please follow these instructions to get us your log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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