Support Board
Date/Time: Wed, 27 Nov 2024 16:29:34 +0000
My trade bars are not working ,,,,
View Count: 1086
| [2014-09-11 13:56:09] |
| User84455 - Posts: 32 |
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can you please fix,,, this is what I trade once the change over happened last night 1000 t and so forth |
| [2014-09-11 16:48:45] |
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We are not understanding the problem. Could you explain this better.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-11 17:56:16] |
| User84455 - Posts: 32 |
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trade bars are not working properly ,,, the data is not downloading please fix,,, I dont know any other way tell to you ,,, I am not a technician so I may be a little short on explanation
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| [2014-09-11 18:07:54] |
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We are calling now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-11 18:40:01] |
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We lost the connection with you due to an Internet problem. What we did on one of your charts was set it to a Continuous Futures Contract chart. These are documented here: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#UsingContinuousFuturesContractCharts You need to do this for your other charts as well. The basic problem is that because of the rollover to December, the chart data for today has adequate volume but prior days do not, so you need to set it to a Continuous Futures Contract chart to load in September and earlier contracts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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