Support Board
Date/Time: Wed, 27 Nov 2024 14:25:35 +0000
charts running semi-delayed & missing total volume in the product trading
View Count: 917
| [2014-09-10 14:34:38] |
| Shelby Cobra - Posts: 22 |
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I started having problems right on the Opening print in the ES, with either a data freeze (931am) or come in semi-delayed (4-5 seconds) compared to my DOM w/ transact. The problem is also in all the Equity products (NQ YM TF ES). Futhermore, the volume is not showing up correctly, some shows up in my volume indicator, but majority doesn't. I have clicked on "delete and download data" many times and it would fix prior volume, but then it would start all over again. sending some pics of today to show you my volume problem and freezes.
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Private File Private File |
| [2014-09-10 15:17:06] |
| Shelby Cobra - Posts: 22 |
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at 11:10am- i reset the transact bridge & it looks like it has fixed the low volume/ semi delayed pricing (3-5 sec.). what is causing this problem?
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| [2014-09-10 16:23:37] |
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Please contact your broker about this. For help with lagging or slightly delayed data, refer to help topic 4 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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