Support Board
Date/Time: Thu, 21 Nov 2024 17:30:30 +0000
Data Feed and Chart Refresh Issue on NASDAQ TotalView
View Count: 58
| [2024-11-15 15:22:50] |
| User951086 - Posts: 23 |
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Hi, I am subscribed to the Denali Data Feed as well as NASDAQ TotalView for US stock data and the US Equities Consolidated Tape. But I am also connected through Interactive Brokers to execute the stocks trades through there. The new data is not loading at all. It was working fine until yesterday, but today the charts have not been refreshing since the start of the new day. I suspect the issue might be related to the symbol names. Since today is the 15th, I wondered if SC might have updated something in the system. Could someone please confirm if that is the case? If not, please provide some guidance how to resolve it. Currently, these are the symbol settings in my account: https://www.sierrachart.com/image.php?Image=173168344599.png |
| [2024-11-15 15:50:11] |
| dexfort - Posts: 3 |
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I am also having this issue, I cannot seem to get any prices for NASDAQ TotalView stocks.
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| [2024-11-15 16:02:46] |
| John - SC Support - Posts: 36189 |
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Refer to the following: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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